BOUTIQUE LUX

Guest Services

Welcome to Boutique Lux Guest Services

DO YOU WANT TO HAVE AN UNFORGETTABLE TRIP WITH PERSONALISED EXTRAS?

ARE YOU LOOKING FOR LITTLE TOUCHES TO MAKE YOUR FAMILY GETAWAY JUST PERFECT?

NEED MINIMAL HASSLE IN ARRANGING DECOR FOR THOSE SPECIAL OCCASIONS?

Close up of the head of a bed with a pink duvet and pillows. On the bed is a tray holding cups of tea.

We all deserve a break and some well-earned time away. Sometimes trips away don’t meet standards and that’s just how it goes, right? 

Wrong! Here at Boutique Lux, we pride ourselves on offering our treasured guests fantastic service, consistently high standards, and trips to create memories that will last a lifetime. 

We specialise in making your trip as amazing as possible with additional services, allowing you and your group, whether it be family or friends, to relax and enjoy your precious time away! 

At Boutique Lux, we can offer you…

Early/Late Check-Out

Sit back, relax and enjoy the freedom of a late check-out, or if you are up and ready to go, an earlier check-out. *£30/hour **Subject to availability

Jacuzzi Extension

Enjoy a gorgeous jacuzzi with friends and family and extend your bubbly time until late into the night! *£25/hour up until midnight *Subject to staff availability

Day-Cation Guests

As well as overnights, the properties we manage also offer our guests day-cation stays! So if you just want to take a day out away from your busy life, get in contact today! **Further information below.

VIP Services

We want to give you the VIP treatment! We can offer extras including turn down, little foodie treats and unpacking your bags so that you can relax and get your holiday started! *Prices depend on service and amount. See below for more information.

Gift Vouchers

Struggling to think of a present for that special someone? Why not look at buying a Boutique Lux gift voucher? They can be altered depending on what you want to spend and can be sent electronically or physically to open on the day.

Special Occasions

Are you booking for a special occasion? Perhaps it's a romantic anniversary, a birthday get-together, or perhaps a secret proposal? Whatever it is - we want to know! If you require any decor set up or special touches, just fill in the Special Touches Requests Form below and we will be in touch.

Day-Cation Information

At Boutique Lux, the properties we manage offer day-cation packages for a minimum charge of £185 which covers four guests for four hours. Any guest count or hours above this is £10 per hour, per guest.

For day-cation guests, The Retreat only provides use of the sauna and jacuzzi cabin and not the main barn accommodation. If you require towels or gowns for use with the hot tub and sauna, we can provide these for £10 per person.

VIP and Special Occasion Information

We love to make your stay extra special! If you require special touches to your day such as turn down, or decor set up for a special occasion, just let us know through our Special Touches Request Form. 

Simply fill it out with as much detail as possible and we will get in touch! Additional guest services such as these can be paid for by BACs. 

Pet Information

The Retreat and Conker Tree absolutely love furry friends! Dogs are allowed and the properties charge a fee of £25 per dog per stay. For stays longer than 3 weeks, we take a £300 deposit. For more information, please contact us below and we will be happy to assist. 

Have any questions or want to find out more?

Contact a trusted member of our Boutique Lux Team or get in touch using the form below. We will do our best to get back to you as soon as possible!

Meet Our Boutique Lux Team

Contact Us